Our Policies
We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday – Wednesday: 8 a.m. – 5 p.m.
Thursday: 7:30 a.m. – 4 p.m.
Friday: 8 a.m. – 12 p.m.
Appointments
Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.
Be ready for your first appointment. For your covenience you can now fill out our patient forms online. Click on the links below to start your forms now.
Payment Options
It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. For your convenience, we accept Visa and MasterCard, as well as financing through Capital One Healthcare Finance. For payment in full, we extend a 7% courtesy to our patients.
Insurance
If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Remember that insurance policies vary, and we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims. We are a preferred provider with United Concordia. Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.